The Fear of Sandwiches

Fear of Sandwiches

I have mastered the art of ordering at Subway. As for the fear of sandwiches, I still hesitate before I step into a build-your-own sandwich place.

In retrospect, it was no big deal. But at the time, I felt rather stupid.

Consider this. There are at least five decision points and over fifty variables that you have to deal with before you can order a sandwich at a place like Subway.

It all started with a casual trip to the nearby shopping mall. I was new to Canada and was in part job hunting and part window shopping when I ended up at the food court and decided to have a bite. I picked Subway since I had never eaten there before.  After consulting the overhead display board, I decided to order a BLT.

โ€œA BLT please,โ€ I said as my turn came up. It was lunch hour.

โ€œSandwich or salad?โ€ the girl behind the counter was completing her previous order.

Huh? I thought this was a sandwich place. She patiently explained that I could have any of the displayed items in the form of a salad or a sandwich.

I decided to go with the sandwich.

โ€œBread?โ€

I hesitated; I didnโ€™t know of any sandwiches that did not include bread.

โ€œYes,โ€ I said confidently.

From the look on her face, I could sense that was not the correct answer.

โ€œWhat kind of bread, Sir?โ€ She was not smiling anymore.

I wanted to say โ€œregular bread,โ€ but I caught myself.

โ€œWhat are my choices?โ€ I looked around to see if there was some sort of cheat sheet to pick the proper bread. As she rattled off multiple options that I didnโ€™t recognize, I heard โ€œwheat.โ€ So, I decided to go with wheat.

โ€œWhat size?โ€ She was more focused on the bread that she had pulled out from the shelf than me.

Size? I just wanted a sandwich, not a shirt.

She looked up and was more explicit, โ€œfoot-longโ€™โ€™ or 6โ€™โ€™?โ€  I went with the larger one.

โ€œCheese? โ€œ

โ€œYes.โ€

โ€œWhat type?โ€

โ€œCheddar,โ€ the only one I knew other than Amul, the Indian brand of processed cheese.

โ€œToasted?โ€

โ€œSure.โ€

โ€œWhat would you like in it?โ€ The question came from the second girl behind the counter.

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โ€œBLT, Bacon, Lettuce, and Tomato,โ€ I assumed that she was not aware of my original order.

โ€œYes, but what would you like in it?โ€ She was less friendly.

I was confused. I wanted to repeat BLT, but it was clear that she was expecting me to say something else.

She glanced behind me as if to indicate that I was holding up the line. With a flourish, she gestured towards trays of โ€œtoppings and extrasโ€ in front of her as if to say, โ€œLook here, you moron, pick from these.โ€

There were over a dozen items that were on display. I had no idea what went well with a BLT.

โ€œDo you have a default option?โ€ I asked, hoping that a standard BLT version would enable me to skip the decisions.

โ€œDefault?โ€ clearly, I had lost her.

I tried a different tack, โ€œCan I have a bit of everything?โ€

She didnโ€™t answer but went on to start piling up my sandwich with a bit of everything displayed at the counter.

I started to move towards the cashier with a sense of relief when she asked, โ€œSauce?โ€

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โ€œYes.โ€

โ€œWhich one?โ€ Once again, she rattled off the names. I picked the only word I recognized โ€“ Barbecue.

Sensing that I was done, I moved towards the cashier.

โ€œWould you like to make that a combo?โ€ It was the cashierโ€™s turn to humiliate me.

Feeling guilty that I had held up the line, I said โ€œYes.โ€

โ€œChips or cookies?โ€

โ€œChips.โ€

โ€œWhat kind?โ€

โ€œThe one with the green picture,โ€ I just wanted to be out of there.

Fortunately, I didnโ€™t have to pick a drink. It came from a dispenser.

As I sat down exhausted from my sandwich-ordering ordeal, I realized that there was no way that I could fit the sandwich that I had bought into my mouth. While the โ€œbit of everything optionโ€ let me off the hook, I now needed a fork to eat it. Not wanting to go back to the girl at the counter, I painstakingly ate as much of the sandwich as I could and left the rest.

As I left the mall, I felt that I could get a large capital project at work approved with fewer decision points and variables.

I should write to Subway. Apparently, when it comes to the fear of sandwiches, I am not alone.

They should have default options for each of their sandwiches to avoid people like me holding up the line!

Dax Nair

Comments

10 responses to “The Fear of Sandwiches”

  1. odetoyinbo Avatar

    That was a hilarious reminder why I’m not a huge fan of places like Subway! ๐Ÿ™‚ I’ve never understood peoples’ need for the extreme customization of their fast food. To me, junk food is exactly that; utilitarian ballast you cram into your digestive tract between the ‘real’ meals you make for yourself.
    I nearly weep each time I’m stuck behind the geniuses who populate Starbucks queues and burn 8 minutes of my life reeling off the components of their vile custom concoctions “….espresso con panna (ethically-sourced!) with depasteurized (grass-fed!) yak cream and (non-GMO!) honey plus a sprinkle of unicorn sweat…”

    Just give me a double double. Thank you Tim Hortons.

    1. No kidding!

      As blasphemous as it may sound to coffee aficionados, I get my coffee at McDonald’s these days. Mainly, for the reasons you list above…

  2. Kam Sabouri Avatar
    Kam Sabouri

    Dax, that was awesome and hilarious….

    Conversely, there’s people like my daughter that go in to Subway and the girl behind the counter has a hard time keeping up with all her additional instructions….. more sub sauce please, not as much mayo, please take out excess dough, and blabbers 6 toppings in about 2 seconds ๐Ÿ™‚

    1. Thanks Kam. Next time, I am going to try the “take out the excess dough…”

  3. So true..this made me laugh but I could relate to to it !

    1. Glad you liked it.

      I think some of the fancier coffee places can be confusing as well.

  4. Ajith Kalliat Thazhath Avatar
    Ajith Kalliat Thazhath

    Hahaha, this is so true. I always feel like I am part of a assembly chain whilst ordering subway. Thx for sharing.

    1. True.

      Choices are great as long as they are clear. Unfortunately, they not always are…

  5. When I look back, I can laugh about it…

  6. This made me lol

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